Positive Attitude & Motivation At Work
Employees are an important and irreplaceable asset to any organisation. Given the current borderless world, technological advancement and globalisation the workplace is viewed as a constant “battle ground” to maintain and retain the best employees. Naturally, performing employee is one of the greatest assets to an organisation but it is not easy to achieve because different employees have different mindsets, values and attitudes.
This programme is designed to align their varying differences through the reason/obligation of being present in the organisation and positive attitude approaches to their work. This will lead to enhanced loyalty to organisation and result in being committed and responsible towards their work thus, producing higher contribution back to organisation.
Course Outline:
MODULE 1: Let us Understand Attitude
MODULE 2: Customer Service
MODULE 3: Loyalty to Employer
MODULE 4: Attitude & Service
MODULE 5: 3 Seconds Barrier
MODULE 6: Positive Attitude & Excellent Customer Service