Bridging the Generation Gap
Having various cultures and backgrounds in the workplace offer great benefits to those who are able to wield it to the benefit of the company. The workplace can present challenges to management in terms of handling the different generations present. The work environment has become a patchwork of varying perspectives and experiences, all valuable if properly built on.
This workshop will help participants understand the various generations present at work, what motivates them and how to deal with them on a daily basis. Both the young and older worker will have many ideas to offer, which will help the organisation thrive in the marketplace.
Learning how to manage different generations along with any generational gaps present at work will help you become a better manager or co-worker.
Course Outline:
MODULE 1: Getting Started
MODULE 2: History
MODULE 3: Traditionalist
MODULE 4: Baby Boomers
MODULE 5: Generation X’s
MODULE 6: Generation Y’s (Millennials)
MODULE 7: Differentiations between Generations
MODULE 8: Finding Common Ground
MODULE 9: Conflict Management I
MODULE 10: Conflict Management II
MODULE 11: The Power of 4
MODULE 12: Wrapping Up