Effective Filing, Record & Office Management Skills
The effectiveness of an organisation can be seen in the up keeping of company’s records and information. This is one of the crucial roles by clerical and administrative staff. The resources in terms of systems and procedures ensure proper control and efficiency in the office. This workshop will equip participants with the skills, knowledge and attitude vital to the successful filing, record management and office skills.
Course Outline:
MODULE 1: Priorotising your Work
MODULE 2: Supporting your Superiors & Colleagues Professionally
MODULE 3: Problem Solving & Decision Making Skills
MODULE 4: The Importance & Purpose of Office Management
MODULE 5: Theory & Practise in Records Management
MODULE 6: Filing Management and Retrieval
MODULE 7: Preparing for Growth and Opportunities