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Effective Filing, Record & Office Management Skills

The effectiveness of an organisation can be seen in the up keeping of company’s records and information. This is one of the crucial roles by clerical and administrative staff. The resources in terms of systems and procedures ensure proper control and efficiency in the office. This workshop will equip participants with the skills, knowledge and attitude vital to the successful filing, record management and office skills.

Course Outline:

MODULE 1: Priorotising your Work

MODULE 2: Supporting your Superiors & Colleagues Professionally

MODULE 3: Problem Solving & Decision Making Skills

MODULE 4: The Importance & Purpose of Office Management

MODULE 5: Theory & Practise in Records Management

MODULE 6: Filing Management and Retrieval

MODULE 7: Preparing for Growth and Opportunities 

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